FAQ's

What brands do you carry?
NSR carries Nortel, Toshiba, NEC, Panasonic and many other. It really comes down to your application, which product would be suitable for you and your budget.

 

We only need a system for a 4 month production shoot. Can NSR provide us a system?
No problem, NSR supplies rental systems for movie productions, construction projects, emergency disaster relief efforts as well as general business applications.

 

If we already have our phone lines brought in, how long will it take to get a system installed once we decide to move ahead with NSR?
Depending on your facility and what work needs to be done; NSR can usually get your system up and running in as early as 72 hours.

 

Why isn’t the installation included in the rental rate?
Installation can be included but it depends on the term. Every installation is unique. NSR prefers to have the customer deal directly with a professional integrator. Doing so saves the customer money and enables them to discuss any additional work that may not be included in the rental agreement.

 

What’s the warranty on the equipment?
NSR provides a replacement warranty on all equipment provided for the duration of the rental term. We also allow 2 accident forgiveness’s, per calendar year. If you spill a drink, smash a phone; throw it out the window we will replace up to 2 per year. After that we recommend therapy!

 

I haven’t ordered any phone or internet service yet. What do I do?
Yes, this can be a “mine field” if you aren’t familiar with ordering services from the phone company. Please give us a call, we will be happy to advise you at absolutely no charge.

 

Who is responsible for the equipment?
The equipment is your responsibility while in your posession. NSR requires that the customer has adequate insurance to cover theft, damage from fire, flood, or any act of god.

 

How long is the rental term for?
Generally the minimum rental term is six months or longer.

 

What if I want to buy the system during or after I start renting?
To make it easy, NSR will provide a buyout price included in your rental agreement. You can choose to buy the system at any time after six months and NSR will even let you apply 50% of all the rent you’ve paid toward the purchase
.

 

What happens at the end of the rental term?
If you don’t notify NSR that you wish to return the equipment 30 days before the term expires, it will automatically renew for another 30 days. At any time you can chose to purchase the system, continue to rent or NSR will replace the entire system with one that may better meet your requirements at that time.

 

Who owns the equipment?
NSR holds all rights to the equipment. Just like a rental car, you don’t own the equipment but you’re responsible for using it.

 

What exactly do you mean by “limited personal guaranty”?
It’s simple really. When you lease equipment, you are responsible for all the payments until the lease ends, whether you are using the equipment or not. Even if you somehow give the equipment back to the lease company, they will still want the money for the remaining payments.
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With NSR’s rental program, you are personally responsible for only two things.
1. Any outstanding rent owed.
2. The safe return of the equipment to NSR.

 


NSR can assist with:
• Ordering phone and Internet service
• Providing Network data switches for your computer network
• Providing CCTV surveillance camera systems
• Recommending IT Network consultants
• Basically anything, just ask